Refund Policy

Since the Service offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Services. Please make sure that you’ve carefully read service description before making a purchase.

Other products being offered

Tangible products (items that you ship to customers)
Digital products (item customers download)

Metabolic Balance Customers & Metabolic Balance Program

Please be advised that Holistic Revival Inc. only accept refunds for the Metabolic Balance Program if the Metabolic Balance Medical Doctor decides that the customer is not apt for the Metabolic Balance Program. In this case, please be aware that a partial refund of your purchase will be released. Holistic Revival Inc. will keep and deduct any necessary fees to cover blood work, including time spent with a Metabolic Balance customer, from the total pay toward the Metabolic Balance Program.

Online Shop Products

Return Policy & Eligibility

Returned items must be in unused condition, with original packaging and tags intact.
Customers are responsible for return shipping costs; unfortunately, we cannot cover shipping fees.
Shipping fees, if applicable, are non-refundable.
Return/Exchange Procedure

We reserve the right to refuse returns for items that fail to meet hygiene and health regulations or are unsellable for any reason.

Upon contacting us, you’ll receive an email guiding you through the following steps:

Step I: Provide a photo of the item to verify its integrity.
Step II: Receive our return shipping address.
Step III: Update package shipping information by email.
Step IV: Ensure the product meets the above conditions.
Step V: Receive a refund to your bank account or exchange item shipping information.

Initiating Returns

To begin the refund/exchange process, please email us at or use our “Contact Us” page.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
2967 Dundas St. W. #381D Toronto, ON M6P 1Z2

This document was last updated on March 19, 2024